Tag Archives: fairness

Designers’ Dilemma

30 Jan

About this time last year, I watched this video in my Capstone course on Technical and Professional Communication. It perfectly illustrates the real life nightmare that designers and other various types of freelancers often encounter.

Having had experience as a piano teacher for a few years, I could already relate to challenges with clients.¬†It’s easy for enthusiasm to drown our reality when people become motivated to send their children to learn to play the piano. Remarkable weekly progress is expected, or the teacher is to blame and the child gets moved on to another teacher. Unfortunately, as exciting as it is to begin piano lessons, a child doesn’t become the next Mozart after a 30-minute lesson introducing the fundamentals of reading music.

Professionals know these kinds of things and have to learn how to communicate them to everyone involved while maintaining their professionalism, credibility, and ultimately, their business.

It’s easy for clients to underestimate, and essentially, devalue an individual’s services, and this can be hard for the professional to not take personally. However, creating and adhering to firm policies and procedures that provide benefits to everyone involved– especially in regards to monetary compensation–establishes a standard of fairness for both the professional and the client.

Just as with teaching piano, a lot of work is involved in tailoring information to people’s needs– whether it’s through building websites,¬†writing, editing, designing graphics, filming, etc.

It’s important that professionals receive compensation for the services they provide because…

1. This is fair to the professional who does the work.

2. This usually eliminates most of those unrealistic expectations a client may be inclined to having about any extraneous details regarding the progress of the project.

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